HELP CENTER

1. Product Information
What is a Folding File Tray?
A Folding File Tray is a product that is easy to organize and store documents, folders and office supplies. It has a foldable design to save space.

2. Purchasing Information
Where can I buy a Folding File Tray?
Folding File Trays can be purchased online directly through our website.
What is the minimum order quantity?
There is no minimum order quantity for our Folding File Trays. You can purchase single or multiple products as needed.

3. Shipping and Delivery
How much does it cost to ship?
Shipping costs vary according to the weight and destination of your order. You can view the specific costs at checkout.
How long does it usually take to process an order?
Orders are usually processed within 3 business days. The specific delivery time depends on your region.

4. Return and Exchange Policy
If I am not satisfied with the product, how can I return it?
If you are not satisfied with the Folding File Tray you purchased, you can request a return within 30 days of receiving the product. The product must be in unused condition.
How long does it take for a refund to be processed?
Once we receive the returned item, the refund will be processed within 5 business days and returned to the original payment method.

5. Payment Information
What payment methods are supported?
We support a variety of payment methods, including credit cards, debit cards, and PayPal.
I have a problem with the payment process, what should I do?
If you encounter any problems with the payment process, please contact our customer service team and we will be happy to help you resolve the problem.