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TRANSPORT AGREEMENT

Welcome to our website dedicated to foldable document trays. www.foldtray.com is committed to ensuring that your shopping experience is smooth and pleasant, and below are the details of our shipping policy:

1. Import and Export Standards
All international shipments are subject to UK export regulations as well as the import regulations of the destination country.
We handle export customs clearance and provide necessary documentation for all international orders.
Additional safety and environmental standards (such as REACH or RoHS) may apply to certain products. If you have any questions, please feel free to contact our customer service team.

2. Shipping Time
Domestic orders: Generally, processing time is 2 business days and shipping time is 6 business days, depending on the destination.
International orders: Processing time is 3 business days, shipping time varies by region, generally 12 business days (specific time will be displayed at checkout).
Please note that shipping time may be delayed due to weather, holidays and other unforeseen factors.

3. Logistics and Transportation Partners
We work with several well-known logistics companies to ensure that your goods are delivered safely and on time:
UPS: Provides fast and reliable shipping services, suitable for domestic and international orders.
FedEx: Provides you with a variety of shipping options, including next-day delivery and standard shipping.
USPS: Suitable for smaller packages, usually more economical shipping methods.
DHL: The leading choice for international shipping, focusing on fast and safe cross-border transportation.

4. Shipping costs
The shipping costs of domestic orders are generally calculated based on the total order amount and destination.
The shipping costs of international orders will be calculated based on the destination, weight and shipping method, and the specific costs will be displayed at checkout.


5. Tracking information
Once the order is shipped, you will receive an email with a tracking number and link so that you can keep updated on the status of your package.